Privacy Policy

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@plus1golf.com  or by mail using the details provided below:

3411 International Pl., Irving, TX 75062

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

What Personal Information About Customers Does Plus1 Golf gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Plus1 Golf. Here are the types of information we gather.

• Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, and communicating with you.
• Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Plus1 Golf. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at Plus1 Golf if we cannot recognize you, we want you to be aware that these tools exist.
• Email Communications: We will communicate via email to you concerning order status, shipping confirmation, and replies to your inquiries. We honor a strict policy regarding spam. You will receive email offers from us unless you specifically opt-out from receiving them here. We will process your request in a reasonable timeframe but please understand, there may be emails in process that cannot be changed.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

Does Plus1 Golf Share the Information It Receives?

Information about our customers is an important part of our business. We share customer information only as described below and with subsidiaries, Plus1 Golf, Inc. controls that either is subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

 For example:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• Agents: We employ other companies or individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail, removing repetitive information from customer lists, analyzing data, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
• Promotional Offers: We may allow reputable third-parties to provide you with offers we think may be of interest to you. If you do not want to receive these offers, you may opt-out here or via postal mail to Plus1 Golf, ATTN: Mail Preferences, 3411 International Pl., Irving, TX 75062. We do not send offers to Plus1 Golf customers on behalf of other businesses without clearly identifying that it is from Plus1 Golf. We may also send you offers with products that are provided by third-parties (e.g., magazine subscriptions). By responding to such offers, you agree to each respective company's privacy policy and recognize the establishment of a customer relationship with the third party provider.
• Protection of Plus1 Golf and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Plus1 Golf, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction as well as responding to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

What Choices Do I Have?

• As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of Plus1 Golf features. When you update your address, a copy of the one may remain in a file for a brief period of time until that file is deleted.
• If you do not want to receive e-mail or other mail from us and/or other mail from selected third-parties, please advise us of your preferences by e-mail to support@plus1golf.com or via postal mail to Plus1 Golf, ATTN: Mail Preferences, 3411 International Pl., Irving, TX 75062. We will process your request in a reasonable timeframe but please understand there may be mailings that were in queue prior that cannot be purged. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers
• Some states may give you specific rights regarding access to your personal data and a means to request that your personal information be deleted. To make such a request, please send to Plus1 Golf, ATTN: Personal Data Request, 3411 International Pl., Irving, TX 75062 or call 972-514-7251.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

Last updated: 05/17/22